Customer Terms of Service

170 0 19/08/2024

Customer Terms of Service

Last Updated: August 19, 2024

Welcome to ONEXAPIS TECH CO., LTD! These Customer Terms of Service ("Terms") govern your access to and use of our products and services (collectively, the "Services"). By purchasing or using our Services, you agree to comply with and be bound by these Terms. Please read them carefully.

1. Acceptance of Terms

By purchasing or using our Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree with any part of these Terms, you must not purchase or use our Services.

2. Changes to Terms

ONEXAPIS TECH CO., LTD reserves the right to modify these Terms at any time. We will notify you of any changes by posting the new Terms on our website. Your continued use of the Services after such changes constitutes your acceptance of the new Terms.

3. Customer Accounts

3.1 Account Creation

To access certain features of the Services, you may need to create a customer account. You agree to provide accurate, current, and complete information during the account creation process and to update such information as necessary.

3.2 Account Security

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify ONEXAPIS TECH CO., LTD immediately of any unauthorized use of your account.

4. Orders and Payments

4.1 Order Acceptance

All orders placed through our Services are subject to acceptance by ONEXAPIS TECH CO., LTD. We reserve the right to refuse or cancel any order for any reason, including product or service availability, errors in the description or price, or other issues.

4.2 Pricing and Payment

All prices are listed in [Currency] and are subject to change without notice. Payment for orders must be made in full at the time of purchase using the payment methods provided. You agree to pay all charges applicable to your order, including taxes and fees.

4.3 Billing Information

You agree to provide accurate billing information and to keep this information up to date. Failure to do so may result in the cancellation of your order.

4.4 Refunds and Cancellations

Refunds and cancellations are subject to the terms and conditions outlined in our Refund Policy, which is incorporated by reference into these Terms.

5. Delivery of Services

5.1 Service Delivery

ONEXAPIS TECH CO., LTD will make reasonable efforts to deliver the Services as described in your order. However, delivery times may vary, and we do not guarantee that the Services will be delivered on a specific date.

5.2 Service Interruptions

We do not guarantee that the Services will be uninterrupted or error-free. In the event of service interruptions, we will make reasonable efforts to restore the Services as quickly as possible.

6. Use of Services

6.1 License to Use

Subject to these Terms, ONEXAPIS TECH CO., LTD grants you a limited, non-exclusive, non-transferable license to use the Services for your personal or business use. You agree not to use the Services for any unlawful purpose or in violation of these Terms.

6.2 Restrictions

You agree not to copy, modify, distribute, sell, or lease any part of the Services. You also agree not to reverse engineer or attempt to extract the source code of any software used in the Services.

7. Intellectual Property

All content and materials available on the Services, including text, graphics, logos, and software, are the property of ONEXAPIS TECH CO., LTD or our licensors and are protected by intellectual property laws. You agree not to copy, distribute, or create derivative works based on any content or materials available through the Services without our prior written consent.

8. Disclaimers and Limitation of Liability

8.1 Disclaimers

The Services are provided on an "as is" and "as available" basis. ONEXAPIS TECH CO., LTD makes no representations or warranties of any kind, express or implied, regarding the operation of the Services or the content provided therein, including but not limited to warranties of merchantability, fitness for a particular purpose, and non-infringement.

8.2 Limitation of Liability

To the fullest extent permitted by law, ONEXAPIS TECH CO., LTD shall not be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with your use of the Services, including but not limited to loss of profits, data, or business opportunities, even if we have been advised of the possibility of such damages.

8.3 No Guarantee

ONEXAPIS TECH CO., LTD does not guarantee that the Services will be uninterrupted, secure, or free from errors, viruses, or other harmful components. You agree that your use of the Services is at your own risk.

9. Indemnification

You agree to indemnify and hold ONEXAPIS TECH CO., LTD, its officers, directors, employees, and agents harmless from any claims, damages, losses, liabilities, and expenses (including attorneys' fees) arising out of or in connection with your use of the Services or your violation of these Terms.

10. Termination

ONEXAPIS TECH CO., LTD may terminate or suspend your access to the Services at any time, without prior notice or liability, for any reason, including if you breach these Terms. Upon termination, your right to use the Services will immediately cease. All provisions of these Terms that by their nature should survive termination shall survive, including ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

11. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the Socialist Republic of Vietnam, without regard to its conflict of law provisions. You agree to submit to the personal and exclusive jurisdiction of the courts located in Ho Chi Minh City, Vietnam, to resolve any dispute or claim arising from these Terms or your use of the Services.

12. Contact Us

If you have any questions about these Terms, please contact us at [email protected].